Customer Accountability

I had a customer come in tonight and I sold them a Pay go phone and they took it out on me when the price was higher then they thought it would be. On the bottom of the price card is am * showing that there is a note about a rebate in this case. This woman became mad and questioned my abilities as a sales rep because she has been doing it her whole life. " You have a lot to learn" she said.

I have been in sales for over 10years now, and you know what I have noticed and found is that customers are ignorant to reps of all kinds, want everything for nothing and think they don't need to read. Well you know what I am a sales rep not a babysitter. Read whats in front of you. I am not going to take you by the hand and walk you through everything, its a cell phone and I don't have the time.

To the customer who found it necessary to question my abilities with all her years of experience I say this: "Fuck you and your hat!"

White Knight,