Cellular Conundrum #2
"My Phone is broken"
"Ok. What has happened to it?"
"I dropped it and it broke, I want a new one!"
"We do not cover that kind of damage to phones"
"I am under a 3yr contract..."
I hear this same speech everyday at work and it really gets to you after awhile. When you sign up at a wireless dealer you are signing a legally binding contract. Customers are aware of this yet rarely ever read the contents of the contract or the terms of use policy.
No where in your contract or terms of use does it say the cell provider must provide you with a working cell phone for the duration of the contract. In fact no where does it say you are to get a phone at all.
Learn some responsibility.
White Knight,
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